Marshall Field (August 18, 1834January 16, 1906) was an American entrepreneur and the founder of

Marshall Field and Company Marshall Field & Company (commonly known as Marshall Field's) was an upscale department store in Chicago, Illinois. Founded in the 19th century, it grew to become a large chain before Macy's, Inc acquired it in 2005. Its eponymous founder, Mar ...

, the Chicago-based

department stores A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic appea ...

. His business was renowned for its then-exceptional level of quality and customer service. Field is also known for some of his philanthropic donations, providing funding for the

Field Museum of Natural History The Field Museum of Natural History (FMNH), also known as The Field Museum, is a natural history museum in Chicago, Illinois, and is one of the largest such museums in the world. The museum is popular for the size and quality of its educational ...

and donating land for the campus of the

University of Chicago The University of Chicago (UChicago, Chicago, U of C, or UChi) is a private research university in Chicago, Illinois. Its main campus is located in Chicago's Hyde Park neighborhood. The University of Chicago is consistently ranked among the b ...

Early life

Marshall Field was born on a farm in

Conway, Massachusetts Conway is a town in Franklin County, Massachusetts, United States. The population was 1,761 at the 2020 census. It is part of the Springfield, Massachusetts Metropolitan Statistical Area. History Conway was first settled by English colonists ...

, Marden, Orison Swett
How Marshall Field Succeeded
''

Mises Institute Ludwig von Mises Institute for Austrian Economics, or Mises Institute, is a libertarian nonprofit think tank headquartered in Auburn, Alabama, United States. It is named after the Austrian School economist Ludwig von Mises (1881–1973). It wa ...

''. the son of John Field IV and Fidelia Nash. His family was descended from

Puritans The Puritans were English Protestants in the 16th and 17th centuries who sought to purify the Church of England of Roman Catholic practices, maintaining that the Church of England had not been fully reformed and should become more Protestant. P ...

who had come to America as early as 1629. At the age of 17, he moved to

Pittsfield, Massachusetts Pittsfield is the largest city and the county seat of Berkshire County, Massachusetts, United States. It is the principal city of the Pittsfield, Massachusetts Metropolitan Statistical Area which encompasses all of Berkshire County. Pittsfield� ...

, where he first worked in a

dry goods Dry goods is a historic term describing the type of product line a store carries, which differs by region. The term comes from the textile trade, and the shops appear to have spread with the mercantile trade across the British Empire (and forme ...

store alongside his brother Joseph Field. and (includes brief biography of Marshall Field). He left Massachusetts after five years of working in the dry goods store in search of new opportunities in the rapidly expanding West. In 1856, at age 22, he went to live with his brother in Chicago, Illinois, and obtained employment at leading dry goods merchant Cooley, Wadsworth & Co., which was to become Cooley, Farwell & Co. in 1857.

Career

Field quickly rose through the ranks of Cooley, Farwell & Co. In 1862, for financial reasons Cooley left the firm. That same year, Field purchased a partnership, and the firm reorganized as Farwell, Field & Co. John V. Farwell appreciated Field's keen business acumen; however, when it came to personality, the two were very different. Field's stuffy efficiency rode on Farwell's more relaxed and cheery demeanor. At a time when business collaboration entailed extensive personal interaction, this partnership would not last long. In January 1865, Field and a partner,

Levi Leiter Levi Ziegler Leiter (November 2, 1834 – June 9, 1904) was an American businessman based in Chicago. He co-founded what became the Marshall Field & Company retail empire. Early life Leiter was born to Anne (née Ziegler) and Joseph Thomas Leit ...

, accepted an offer to become senior partners at the dry goods establishment of

Potter Palmer Potter Palmer (May 20, 1826 – May 4, 1902) was an American businessman who was responsible for much of the development of State Street in Chicago. Born in Albany County, New York,Schlup, Leonard and Ryan, James. ''Historical Dictionary of the Gilded Age''. (Armonk, NY: M.E. Sharpe, 2003), p. 160 Like many Chicago businessmen, Field's company was badly affected by the

Great Chicago Fire The Great Chicago Fire was a conflagration that burned in the American city of Chicago during October 8–10, 1871. The fire killed approximately 300 people, destroyed roughly of the city including over 17,000 structures, and left more than 10 ...

of 1871, but reopened relatively quickly. The company also survived the

Panic of 1873 The Panic of 1873 was a financial crisis that triggered an economic depression in Europe and North America that lasted from 1873 to 1877 or 1879 in France and in Britain. In Britain, the Panic started two decades of stagnation known as the "Lon ...

because of relatively low levels of debt. By 1881, Field had forced Leiter to sell his share of the business and changed the store's name to "Marshall Field and Company". Field took an early 19th-century consumer landscape that was centered around the principle of

caveat emptor ''Caveat emptor'' (; from ''caveat'', "may he/she beware", a subjunctive form of ''cavēre'', "to beware" + ''ēmptor'', "buyer") is Latin for "Let the buyer beware". It has become a proverb in English. Generally, ''caveat emptor'' is the contrac ...

, or "let the buyer beware", and transformed it into a plush shopping experience fit for the Gilded Age. Unconditional refunds, consistent pricing and international imports are among the Field innovations that became standards in quality retailing. Field's employees were also instructed not to push products on uninterested customers, a common practice in stores of the period. The quotes "Give the lady what she wants" and "

The customer is always right __NOTOC__ "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker ...

" are attributed to Field. Though most famous today for his retail business, during his lifetime his wholesale business made far more money. During the 1880s, Field's wholesale business generated five times more revenue than retail annually. The wholesale business even had its own landmark building, the Marshall Field's Wholesale Store, erected in 1887. Revenue from the Marshall Field's retail business did not surpass the company's wholesale business until after Field's death. Field was highly suspicious of

organized labor A trade union (labor union in American English), often simply referred to as a union, is an organization of workers intent on "maintaining or improving the conditions of their employment", ch. I such as attaining better wages and Employee ben ...

throughout his career and prohibited unionization among his employees. During the time of the

Haymarket Riot The Haymarket affair, also known as the Haymarket massacre, the Haymarket riot, the Haymarket Square riot, or the Haymarket Incident, was the aftermath of a bombing that took place at a labor demonstration on May 4, 1886, at Haymarket Square in ...

, the wives of the defendants initiated an appeal, to which all of the local businessmen agreed except for Field. Journalist and reformer

Henry Demarest Lloyd Henry Demarest Lloyd (May 1, 1847 – September 28, 1903) was a 19th-century American progressive political activist and pioneer muckraking journalist. He is best remembered for his exposés of the Standard Oil Company, which were written before ...

led a national campaign to grant clemency. Even bankers like

Lyman J. Gage Lyman Judson Gage (June 28, 1836 – January 26, 1927) was an American financier and Presidential Cabinet officer. Biography Early life He was born in DeRuyter, New York, educated at an academy in Rome, New York, and at the age of 17 bec ...

favored clemency, believing that moderation would lead to improved relations between capital and labor. Potter Palmer and

Charles L. Hutchinson Charles Lawrence Hutchinson (March 7, 1854 – October 7, 1924) was a prominent Chicago business leader and philanthropist who is best remembered today as the founding and long-time president of the Art Institute of Chicago. Background Hutch ...

were inclined to agree, but Marshall Field was not. A number of other men confided to Gage that they were not willing to publicly disagree with Field, the wealthiest and most powerful businessman in Chicago. Field would also oppose organized labor during the 1905 Chicago teamsters' strike.

Personal life

Field avoided political and social intrigue, instead focusing on his work and on supporting his family and his favorite philanthropies. Field was a very active member of the Commercial Club and the

Jekyll Island Club The Jekyll Island Club was a private club on Jekyll Island, on Georgia's Atlantic coast. It was founded in 1886 when members of an incorporated hunting and recreational club purchased the island for $125,000 (about $3.1 million in 2017) from John E ...

, also known as the Millionaires Club, on

Jekyll Island, Georgia Jekyll Island is located off the coast of the U.S. state of Georgia, in Glynn County. It is one of the Sea Islands and one of the Golden Isles of Georgia barrier islands. The island is owned by the State of Georgia and run by a self-sustaining, s ...

. Field married twice. In 1863, he married Nannie Douglas Scott of

Ironton, Ohio Ironton is a city in and the county seat of Lawrence County, Ohio, United States. Located in southernmost Ohio along the Ohio River northwest of Huntington, West Virginia, the city includes the Downtown Ironton Historic District. The populatio ...

. They had two sons and a daughter, but one son, Louis, died in 1866 as an infant. The surviving children were Marshall Field Jr. and Ethel Field. Marshall Jr. (1868–1905) married Albertine Huck, and they were the parents of Henry Field,

Marshall Field III Marshall Field III (September 28, 1893 – November 8, 1956) was an American investment banker, publisher, racehorse owner/breeder, philanthropist, grandson of businessman Marshall Field, heir to the Marshall Field department store fortune, a ...

and Gwendolyn Mary Field, who married Sir Archibald Charles Edmonstone, 6th Baronet, grandparents of Archduchess Elyssa (Edmondstone),

Grand Duchess of Tuscany The Grand Duchy of Tuscany was founded in 1569. It succeeded the Duchy of Florence. The grand duchy was initially ruled by the House of Medici, until their extinction in 1737. The grand duchy passed to the House of Lorraine, and then, to its cad ...

. Ethel was married twice, first to Arthur Magie Tree, with whom she had one son,

Ronald Tree Arthur Ronald Lambert Field Tree (26 September 1897 – 14 July 1976) was a British Conservative Party politician, journalist and investor who served as the Member of Parliament (MP) for the Harborough constituency in Leicestershire from 1933 t ...

; and then in 1901 to

David Beatty, 1st Earl Beatty Admiral of the Fleet David Richard Beatty, 1st Earl Beatty (17 January 1871 – 12 March 1936) was a Royal Navy officer. After serving in the Mahdist War and then the response to the Boxer Rebellion, he commanded the 1st Battlecruiser Squadro ...

, with whom she had two sons,

David Beatty, 2nd Earl Beatty David Field Beatty, 2nd Earl Beatty, (22 February 1905 – 10 June 1972), styled Viscount Borodale from 1919 to 1936, was a Royal Navy officer and British Conservative Party politician. Early life Beatty was born on 22 February 1905. He was the ...

and

Peter Beatty Peter Randolph Louis Beatty (2 April 1910 – 26 October 1949) was an English racehorse owner and breeder, businessman and member of the aristocracy. Early life and personality Born on 2 April 1910, Beatty was the younger son of David Bea ...

. Nannie died in 1896. In 1904, Field married longtime friend Delia Spencer, the widow of Arthur John Caton. They had no children.

Death

Field died in New York City, New York, on January 16, 1906, at age 71 of

pneumonia Pneumonia is an inflammatory condition of the lung primarily affecting the small air sacs known as alveoli. Symptoms typically include some combination of productive or dry cough, chest pain, fever, and difficulty breathing. The severity ...

contracted after playing

golf Golf is a club-and-ball sport in which players use various clubs to hit balls into a series of holes on a course in as few strokes as possible. Golf, unlike most ball games, cannot and does not use a standardized playing area, and coping wi ...

on New Year's Day with his nephew, his secretary and

Abraham Lincoln Abraham Lincoln ( ; February 12, 1809 – April 15, 1865) was an American lawyer, politician, and statesman who served as the 16th president of the United States from 1861 until his assassination in 1865. Lincoln led the nation thro ...

's eldest son

Robert Todd Lincoln Robert Todd Lincoln (August 1, 1843 – July 26, 1926) was an American lawyer, businessman, and politician. He was the eldest son of President Abraham Lincoln and Mary Todd Lincoln. Robert Lincoln became a business lawyer and company presi ...

. Field was buried on January 19 in the

Graceland Cemetery Graceland Cemetery is a large historic garden cemetery located in the north side community area of Uptown, in the city of Chicago, Illinois, United States. Established in 1860, its main entrance is at the intersection of Clark Street and Ir ...

in Chicago.

Legacy

After various bequests were made, Field's remaining estate was to be held in trust for 40 years for his two grandsons, with 60% going to

and 40% to Henry Field. In 1905, Field's fortune was valued at $125 million. Henry Field died in 1917, leaving the Field fortune in the hands of Marshall Field III. The

was named after him in 1894 after he gave it an endowment of one million dollars. Field was initially reluctant to do so, reportedly saying, "I don't know anything about a museum and I don't care to know anything about a museum. I'm not going to give you a million dollars." However he later relented after railroad supplies magnate

Edward E. Ayer Edward Everett Ayer (November 16, 1841 – May 3, 1927) was an American business magnate, best remembered for the endowments of his substantial collections of books and original manuscripts from Native American and colonial-era history and ethn ...

, another early benefactor (and later first president) of the museum, convinced Field that his everlasting legacy would be achieved by financing the project. The year after his death the Field Museum received a further $8,000,000 in accordance with his

will Will may refer to: Common meanings * Will and testament, instructions for the disposition of one's property after death * Will (philosophy), or willpower * Will (sociology) * Will, volition (psychology) * Will, a modal verb - see Shall and will ...

. The

was founded by both Field and New York's

John D. Rockefeller John Davison Rockefeller Sr. (July 8, 1839 – May 23, 1937) was an American business magnate and philanthropist. He has been widely considered the wealthiest American of all time and the richest person in modern history. Rockefeller was ...

, to rival nearby Evanston's

Northwestern University Northwestern University is a private research university in Evanston, Illinois. Founded in 1851, Northwestern is the oldest chartered university in Illinois and is ranked among the most prestigious academic institutions in the world. Charte ...

.Men of Affairs: a gallery of cartoon portraits
''Chicago Evening Post'', 1906; page 1. A bust of Marshall Field stands aside other early 20th century Chicago industrial magnates on the north riverbank on the

Chicago River The Chicago River is a system of rivers and canals with a combined length of that runs through the city of Chicago, including its center (the Chicago Loop). Though not especially long, the river is notable because it is one of the reasons for ...

facing the

Merchandise Mart The Merchandise Mart (or the Merch Mart, or the Mart) is a commercial building located in downtown Chicago, Illinois. When it was opened in 1930, it was the largest building in the world, with of floor space. The Art Deco structure is locate ...

Notes

References

* * * * * * Koehn, Nancy F. ''Brand New : How Entrepreneurs Earned Consumers' Trust from Wedgwood to Dell'' (2001) pp 91–136. * * * * * Wendt, Lloyd and Herman Kogan, (1952) ''Give the Lady What She Wants! The Story of Marshall Field & Company''. New York:

Rand McNally and Company Rand McNally is an American technology and publishing company that provides mapping, software and hardware for consumer electronics, commercial transportation and education markets. The company is headquartered in Chicago, with a distribution c ...

External links

* {{DEFAULTSORT:Field, Marshall 1834 births 1906 deaths American businesspeople in retailing Philanthropists from Illinois People from Conway, Massachusetts Burials at Graceland Cemetery (Chicago) Businesspeople from Chicago People associated with the Field Museum of Natural History Marshall Field's Marshall Field family Retail company founders 19th-century American philanthropists 19th-century American businesspeople